Fraud Prevention

Here are some helpful tips to keep unwanted intruders from your accounts.

If you suspect any kind of fraud, time is of the essence in protecting yourself. No case of fraud is too small to report. If you suspect anything is amiss, please notify us right away.

Fraudulent emails and Websites: 310.252.4545 or memberservices@mattelfcu.org
Lost or stolen checks: 310.252.4545
Lost or stolen debit/ATM card(s): 800.472.3272
Lost or stolen credit card(s):
- Calling from within the US: 888.241.2510
- Calling from outside the US: 909.941.1398
Suspicious transactions on your accounts: 310.252.4545

Learn More

If you become a victim of identity theft, help is available through the Federal Trade Commission (FTC) at http://www.consumer.ftc.gov/features/feature-0014-identity-theft as well as the Identity Theft Resource Center (ITRC), a national non-profit firm providing free resources to victims of identity theft. http://www.idtheftcenter.org/